Updated guidance on tradespeople working in the home issued to households

Updated guidance on tradespeople working in the home issued to households

Thursday, May 21, 2020 By OFTEC

The updated advice from the government outlines the precautions homeowners should expect professional tradespeople to take when visiting their homes to provide heating, plumbing or maintenance services.

The guidance has been welcomed by OFTEC, the registration body for off-grid heating work, which has put together a checklist for consumers so they know the precautions workers should take and the standards they should expect from professionals.

Households must continue to follow two metre social distancing rules and work must not be carried out if either the tradesperson or any occupants display COVID-19 symptoms, or where an individual has been advised to shield - unless it is to remedy a direct risk to the safety of the household.

The additional measures tradespeople may take include:

  • Communicating with households prior to arrival to ensure social distancing and hygiene measures are clearly understood and followed before work commences
  • Wearing Personal Protective Equipment (PPE) and regularly washing their hands
  • Holding any conversations outdoors or in a well-ventilated room
  • Arranging methods of safely disposing of any waste with the householder
  • Not sharing pens, paper or other items and declining refreshments

Households can also help to keep both themselves and tradespeople safe by:

  • Keeping surfaces and rooms where tradespeople are working clean and ventilated
  • Not entering the room while work is being carried out unless absolutely necessary
  • Clearly outlining the work required, providing photos if possible for the tradesperson before arrival to reduce the amount of time they need to spend in the home
  • Carefully reviewing any new measures shared by the tradesperson before they arrive and clarifying any questions or concerns with them in advance
  • Paying by bank transfer and not using cash

Malcolm Farrow of OFTEC, commented: As the government slowly starts to ease some of the lockdown measures, more tradespeople will be working in peoples' homes. As long as the new guidelines are carefully observed, consumers should feel safe having heating technicians, plumbers and other professionals in their home.

We can all help make things easier by accommodating the new rules tradespeople are following and raise any issues or concerns before the work begins. Households must remember to continue to follow the two metre social distancing rules and it's vital that no work is undertaken if either the tradesperson or someone living in the house is showing any COVID-19 symptoms.

For the households who need to have work completed on their heating system, always ensure you use a GasSafe, for mains gas, or OFTEC, for oil heating and solid fuel, registered technician as they are fully qualified and all follow strict safety guidelines.

More information and advice is available and on the government website.

You can find your local OFTEC registered business , or to read more about tradespeople working in your home during lockdown . 

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