Technical Support

Technical adviceTechnical advice by email or on the telephone The experienced team at OFTEC have unrivalled knowledge about all aspects of oil firing equipment, storage tanks, appliances their installation and observance of building regulations and other requirements. We offer technical advice in different ways. We have a range of publications for sale that solve many common problems. Many are available for free download.

Or, if your question is more specific or of a detailed technical nature, you may submit your question by email on the Technical Advice Form, below.

 

For a list of FAQs on boilers, tanks and oil supply pipes please click here.

 

Technical Advice Form

 

Please fill out this form. Try to be as specific as possible about your enquiry, including model names. We need you to fill out ALL the information below in order to respond to your enquiry.

Name

Company

Caller type

Area

E-mail

Your
question

     

 

 

OFTEC will reply within three working days.

Fees

A fee may be charged for this service. Any fee will be advised on receipt of your form. Questions from OFTEC Registered Technicians and OFTEC Members will be answered free of charge.


Free information

Many of our publications are available for FREE download. We offer –

Information Sheets for Technicians
See the list?
Easy Guides for the general Public
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Single skin tanks, integrally bunded tanks and double-skinned tanks ... what does it all mean?
Download more info
For information on separation distances between oil storage tanks and LPG tanks, please visit UKLPG
A joint EA, FPS & OFTEC – Oil Care Campaign document has been published titled "Get to know your oil tank".  It is a guide to looking after an oil storage tank and avoiding pollution. If you wish to have a hard copy of the document, visit OFTEC Direct.
To download the document... Click

Oil storage regulations

New oil storage regulations for Scotland have come into place and the deadline to comply with the regulations is 1 April 2010. For more information please see the SEPA website